Honda Accord: HFL System Troubleshooting - HandsFreeLink System - Audio, Navigation, and Telematics - Honda Accord MK8 2008-2012 Service ManualHonda Accord: HFL System Troubleshooting

NOTE: • Before doing this troubleshooting, refer to General Troubleshooting Information (see page 23-254) to make sure the phone is compatible and configured correctly.

• You must be able to duplicate the customer's concern to successfully diagnose the problem.

• Always use the customer's phone.

• Make sure the phone is approved and configured correctly. Online, go to www.handsfreelink.honda.com, or call the HFL support desk at 888-528-7876.

1. Connect the HDS to the DLC.

2. Turn the ignition switch to ON (II).

3. Check for DTCs.

Are any DTCs indicated? YES

-Repair the indicated DTCs and recheck.

NO

-Go to step 4.

4. Try to duplicate the problem.

Can you duplicate the problem? YES-Go to step 5.

NO-The system is OK at this time.

5. Pair the phone to a known-good vehicle (same model, year, and trim), and try duplicate the problem.

Does the phone have the same problem on the known-good vehicle? YES

-Call the HFL support desk at 888-528-7876 to make sure the phone is configured correctly and has the correct software. Ifthe phone is configured correctly, it is either a characteristic of the HFL system, or a characteristic of the particular approved phone being used. Explain to your customer that this is a system characteristic. Another phone from the approved phone list may give more favorable results.

NO

-Substitute a known-good HandsFreeLink control unit and recheck. Ifthe problem goes away, replace the original HandsFreeLink control unit (see page 23-281 ).

    System Description
    HandsFreeLink Control Unit Inputs and Outputs HandsFreeLink Control Unit 28P Connector *l:The shielded wires have a heat-shrink tube insulating the outside of the wire. The color of the insula ...

    Circuit Diagram
        ...

    See also:

    ATF Level Check
    NOTE: -Keep all foreign particles out of the transmission. -Check the ATF level within 60—90 seconds after turning the engine off. -Higher ATF level may be indicated if the radiator fan ...

    Vehicle Identification Number (VIN)
    Your vehicle has a 17-digit vehicle identification number (VIN) used to register your vehicle for warranty purposes, and for licensing and insuring your vehicle. See the image below for the VI ...

    Circuit Diagram
      ...