Honda Accord: Customer Service Information
Honda dealership personnel are trained professionals. They should be able to answer all your questions.
If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-Mail: ch_honda_cr@ch.honda.com
In Puerto Rico and the U.S. Virgin Islands:
Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us this information:
Vehicle Identification Number
Name and address of the dealer who services your vehicle
Date of purchase
Odometer reading of your vehicle
Your name, address, and telephone number
A detailed description of the problem
Name of the dealer who sold the vehicle to you
Warranty Coverages
U.S. Owners
Your new vehicle is covered by these
warranties:
New Vehicle Limited Warranty - covers your new vehicle, except
for
the emissions control systems and
accessories, against defects ...
See also:
Towing
If the vehicle needs to be towed, call a professional
towing service. Never tow the vehicle behind another
vehicle with just a rope or chain It is very dangerous.
Emergency Towing
There are three ...
Symptom Troubleshooting
Information
General Check Before Troubleshooting
Before troubleshooting the immobilizer system, check the following general
items and solve any if applicable:
• The battery is low; charge the battery ful ...
Troubleshooting
Special Tools Required
Vacuum Pump/Gauge, 0-”30 inHg Snap-on YA4000A or
equivalent commercially available
NOTE:
- Check the vacuum hoses and the lines for damage and
proper connections befor ...
