Honda Accord: Customer Service Information
Honda dealership personnel are trained professionals. They should be able to answer all your questions.
If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.
If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.
U.S. Owners:
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009
Canadian Owners:
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-Mail: ch_honda_cr@ch.honda.com
In Puerto Rico and the U.S. Virgin Islands:
Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us this information:
Vehicle Identification Number
Name and address of the dealer who services your vehicle
Date of purchase
Odometer reading of your vehicle
Your name, address, and telephone number
A detailed description of the problem
Name of the dealer who sold the vehicle to you
Warranty Coverages
U.S. Owners
Your new vehicle is covered by these
warranties:
New Vehicle Limited Warranty - covers your new vehicle, except
for
the emissions control systems and
accessories, against defects ...
See also:
Fuel Tank Draining
1. Remove the fuel tank unit (see page 11 -320).
2. Using a hand pump, a hose, and a container suitable
for fuel, draw the fuel from the fuel tank.
3. Reinstall the fuel tank unit (see page 11- ...
Status Log
If you suspect there is a immobilizer system problem, check the status log.
1. Connect the HDS to the data link connector.
2. Turn the ignition switch to ON (II).
3. On the HDS screen, at MAI ...
DTC Troubleshooting
DTC 1001: FROM System info Error
NOTE:
• Check the vehicle battery condition first (see page
22- 9 0 ) .
• Before you troubleshoot, make sure to follow the
General Troubleshooting Inf ...