Honda Accord: Customer Service Information - Warranty and Customer Relations - Honda Accord 2008-2012 Owner's ManualHonda Accord: Customer Service Information

Honda dealership personnel are trained professionals. They should be able to answer all your questions.

If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership’s management. The service manager or general manager can help. Almost all problems are solved in this way.

If you are dissatisfied with the decision made by the dealership’s management, contact Honda Customer Service.

U.S. Owners:

American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746

Tel: (800) 999-1009

Canadian Owners:

Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9

Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-Mail: ch_honda_cr@ch.honda.com

In Puerto Rico and the U.S. Virgin Islands:

Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816

Tel: (787) 620-7546

When you call or write, please give us this information:

Vehicle Identification Number

Name and address of the dealer who services your vehicle

Date of purchase

Odometer reading of your vehicle

Your name, address, and telephone number

A detailed description of the problem

Name of the dealer who sold the vehicle to you

    Warranty and Customer Relations
    ...

    Warranty Coverages
    U.S. Owners Your new vehicle is covered by these warranties: New Vehicle Limited Warranty - covers your new vehicle, except for the emissions control systems and accessories, against defects ...

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