Honda Accord: Reporting Safety Defects - Warranty and Customer Relations - Honda Accord 2008-2012 Owner's ManualHonda Accord: Reporting Safety Defects

In the US

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying American Honda Motor Co., Inc.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Honda Motor Co., Inc.

To contact NHTSA, you may call the Vehicle Safety

Hotline toll-free at 1-888-327-4236

(TTY: 1-800-424-9153); go to

http://www.saf ercar.gov; or write to: Administrator,

NHTSA, 1200 New Jersey Avenue, SE., Washington, DC 20590.

You can also obtain other information about motor vehicle safety from http://www.saf ercar.gov.

In Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Honda Canada Inc. and you may also inform Transport Canada.

If Transport Canada receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may lead to a recall and remedy campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or Honda Canada Inc.

To contact Transport Canada’s Defect Investigations and Recalls Division, you may call 1-800-333-0510. For more information on reporting safety defects or about motor vehicle safety, go to http://www.tc.gc.ca/roadsaf ety.

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